Privacy Policy

Effective Date: Nov 11, 2024

Guangzhou Improve Medical Instruments Co., Ltd. (“Improve Medical”) respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy explains how we collect, use, disclose, and protect information that applies to our website and services, and your choices about the collection and use of your information.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

Information You Provide to Us

  • Personal Information: When you register on our website, contact us, or make a purchase, we may collect personal information, including your name, email address, phone number, and billing/shipping address.

  • Payment Information: We collect payment information (e.g., credit card details) when you make a purchase on our site.

Information Automatically Collected

  • Device and Usage Information: We may automatically collect information about your device and usage when you visit our website, such as IP address, browser type, device type, and the pages you visit.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and to personalize and improve our services. You can control the use of cookies at the individual browser level.

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Providing, maintaining, and improving our products and services;

  • Processing transactions and fulfilling orders;

  • Responding to customer inquiries, support requests, or feedback;

  • Personalizing your experience on our website;

  • Analyzing usage patterns to improve our site and services;

  • Complying with legal requirements.

3. Sharing of Your Information

We may share your information with:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, analytics, and marketing.

  • Legal Compliance and Protection: We may disclose your information if required to do so by law or in response to valid legal requests.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the successor entity.

4. Your Choices and Rights

  • Access and Correction: You may access and correct your personal information by contacting us at Team@Improve-med.net.

  • Opt-Out of Marketing: You may opt-out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly.

  • Cookie Preferences: You can control cookies through your browser settings, and other tools may enable you to opt-out of some tracking technologies.

5. Data Security

We implement reasonable and appropriate security measures to protect your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes we make to this policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about our information practices.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at Team@Improve-med.net